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01-378647,01-376525~27
For order-ext:1, For inquiry-ext:0
01-378647,01-376525~27
For order-ext:1, For inquiry-ext:0
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For Shares

1. What is a securities account?

You need to open securities account if you want to trade the YSX listed shares. Securities account is similar to bank account, you can see and check how many shares do you own and how many cash you deposit to securities account.

2. What kind of documents need to provide if I want to open securities account?

For Individual customer
(a)NRC
(b)Any of Private Bank Account stated (AYA, CB, FPB, KBZ, MCB)

Please noted that fixed deposit accounts are not allowed.

For Institution;
(a) Company Registration
(b) AOA/MOA
(c) Form VI, XXVI
(d) BOD resolution to open securities account and authorization of the person to perform trading via this securities account (stating the NRC No and sample signatory)
(e) Any of corporate bank account stated (AYA, CB, FPB, KBZ & MCB)
(f) NRC of the authorized person

Please noted that fixed deposit accounts are not allowed.

3. Can I change the bank account after securities account opened?

Although frequently changing of bank account is not recommended, you can change or close the bank account if necessary. But the important thing is that you need to inform to MSEC immediately about this information.

4. How many days does it take to complete opening an account?

It can open within one business day after all of your necessary applications are accepted by MSEC. After your securities account is opened, your account ID and password will be sent to your registered address.

5. If I forgot my password, how should I do? Can I change my password?

If you forgot your password, please come to MSEC counter then our staff will reset your password. As long as you remember your password, you can change it whenever you want through internet. Changing password periodically is recommended in term of safety. Losses that occur due to the customer doesn’t keep the Customer ID & Password, will not be compensate by MSEC. Customers need to secure the Customer ID & Password by themselves.

Risk related to stock market

6. What factors affect stock market?

When you invest in a stock, you could lose all of your money. Before you buy a stock, you need to understand the risks and decide if they are risks you are comfortable taking. As stock prices can change often and for many reasons such as company news and performance, or industry performance or investor sentiment or economic factors etc., your risk management is required.

7. What kinds of risks are there when trading listed shares?

The Risk of Capital Loss
Volatility Risk
Market risk
Sector Specific Risk
Stock Specific Risk
Risk of erroneous orders
There may be other unforeseeable risk other than the risk mentioned above.

Placing order and types of order

1. What time can I place an order? What is a trading hour?

From 9:00 AM to 1:00 PM (Today Order)
From 1:00 PM to 5:00 PM (Next Day Order)

2. What kinds of order types are there?

Totally Four Kind of order types.
There are two kinds of order types regarding Share Price and two kinds of order types regarding validity period.

  • Limit Order (Price Limit)
    An order with a specific price, that is, either to buy at no more than or sell at no less than XX kyat. The order will not match at a poorer price.
    On the other hand, a limit order will not execute if,
    (buy) no sell order below or equal to the specified price
    (sell) no buy order above or equal to the specified price.
  • Market Order (Market Price)
    While market order is easy to be executed because it will execute at the current price, it may happen at an unexpected price. Market Orders have priority over limit orders.
  • One Day Order
    Your order will be expired if your order is not executed within one day.
  • Good Till Order
    If your order is not executed, your order will be carried on up to the date that you set. You can set up to 9 business days including the day that you place the order.

 

3. Procedure for Order Request

Buy Procedures

Step 1 – Check your cash balance whether you have sufficient cash balance in your account (If you don’t have sufficient cash balance, you order cannot be submitted)
Step 2 – Choose the Stock/Listed company that you want to buy (Please carefully choose)
Step 3 – Set the quantity that you want to buy (Please carefully set)
Step 4 – Please click confirm to place the buy order

Sell Procedures

Step 1 – Check your stock balance whether you have stock balance in your account (If you don’t have sufficient stock balance, you order cannot be submitted)
Step 2 – Choose the Stock/Listed company that you want to sell if you have more than one stock (Please carefully choose)
Step 3 – Set the quantity that you want to sell (Please carefully set)
Step 4 – Please click confirm to place the sell order

10. What happened if I made the order wrongly? Can I cancel the order?

Yes. You can cancel the order if the order is not executed yet. But if the order is executed unfortunately, you have to take all the risk on yourself. You cannot cancel after the order is executed.

11. If I have any queries, where should I contact?

You can contact to Customer Support Centre (01-376822, Ext: 0) from 9:00 am to 5:00 pm on any business days, if you have any queries such as the method of order placement / cancelation / order modification and so on during the closing time of customer support centre, please wait by next opening time of customer support services